Cancellation / Refund Policy
- We do offer worldwide shipping thus you need to provide us with proper residential or shipping address along with landmark for easy understanding and timely delivery.
- As per Indian regulation, we do not ship the products on Sundays and public holidays in India as our shipment partner is unavailable on these days. So, we may take another 2 to 3 business day to deliver the product.
- Refund will not be provided to customers who have provided us with incorrect or inadequate shipment address.
What if any Delays
- There might be circumstances for which we don’t have any control. We will not entertain any refund, returns, replacement or exchange
- If there is a delay in shipping due to logistical problems we are under no circumstances responsible for the delay.
We are very strict with our return policy. Please understand the rule for return policy clearly.
- In case of any dispute regarding the products, it should be intimated within 24 hours of receiving the same
- Change of product will not be entertained for color or type.
Customer need to bear the shipping cost while returning the products.
- We will under any circumstances not refund the shipping charges, duties or other associated charges.
- We will refund the amount paid for the product only after receiving the same at our office.
- We will charge some amount which will vary from 5% to 15% based on the product.
Cancel and Refund Policy
Our first mission in Urvii is to promise the best quality assessed in a competitive price to satisfy our most valuable customers. As we believe in relation beyond trade and satisfaction of our customers ultimate goal.
We take stringent measures to ensure that the items delivered to you are in perfect condition. However, there is a remote possibility that *The item may be damaged during transit.
*Or there might be a manufacturing defect.
*Or that a wrong item is delivered to you by mistake.
URVII believes in & amp; we can helping its customers as far as possible, and has therefore a liberal cancellation and refund policy.
- Refund will be processed through the same online mode in 10-15 business days
- How do I cancel an order on Urvii?
Once order is placed no cancellation. So advisable you check and be sure before placing order. If unfortunately you have to cancel an order, please do so within 24 hours of placing the order.
- If the cancellation is after your product has shipped:
If you received the product, it will be eligible for replacement, only in cases where there are defects found with the product.